Start, Stop, and Recover a Timer
Cards timers use the server's active-timer record as the authority. The displayed duration is calculated from the recorded start time, so a reload, sleeping computer, background tab, or locked phone should not reset active time.
Start a timer
- Open the Action Card you are beginning.
- Confirm it is the correct Card and organization.
- Start the timer.
- Confirm the interface shows the active Card and advancing duration.
Stop a timer
Stop the timer when you stop working on that Card. Review the recorded time and complete any required note or correction through the supported workflow.
After a reload or device change
Allow Cards to restore the server-owned timer. Confirm the same Card and a duration consistent with the original start time. Do not start a second timer to compensate.
If the active timer does not return, record the Card name, approximate start time, device, and what happened. Contact Cards Support without including credentials or sensitive browser storage.