Support category
Everyday Tasks
Complete common work, communicate clearly, and keep Cards current.
Add Comments, Files, and Completion Evidence
Keep relevant communication and artifacts connected to the Card where collaborators will need them.
Ask a Question Without Blocking Work
Use a Question when you need an answer but the source work can continue or you can act elsewhere.
Complete an Action Card
Finish an Action Card with the evidence and context its next reviewer or collaborator needs.
Request Help When Work Is Blocked
Create a Help Card when a real blocker prevents the source work from continuing and needs an accountable response.
Start, Stop, and Recover a Timer
Track work with server-authoritative timers and understand what to check after a reload, sleep, lock, or connection change.
Understand Notifications
Learn why Cards sends notifications, where they lead, and how to diagnose a missing or unexpected message.