Request Help When Work Is Blocked

Use a Help Card when a specific obstacle prevents the source work from continuing.

Request effective help

Describe what is blocked, what outcome is needed, what you already checked, and when the blocker affects downstream work. Route the Help Card to an appropriate helper through the available workflow.

The Help Card remains connected to the source Card so the schedule effect and resolution are visible. The assigned helper resolves the needed support, while authorized Managers can intervene when timing or ownership needs attention.

Help Card or Cards Support?

Use a Help Card for help with project work. Use **Contact Cards Support** for a problem or question about the Cards product, account, or service.